DUTIES AND RESPONSIBILITIES

1. Employee Training & Development
Liaises with Human Resources Department for developing, conducting for the training programs providing to all hotel employees.
Establishes the procedure for the employee’s training requests to ensure that:
2. Workforce Planning
This policy is to provide guidance to company in assessing short and long term staffing requirements to ensure the adequate numbers of appropriately qualified employees are available to meet the company goals and objectives.
3. Key Responsibilities
Communicates, liaise and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
Ensures safe work practices are implemented and regularly monitored to maximize productivity and staff well-being and performance, as well as responsibility for reporting any actual or potential issues and act in accordance with established policies and procedures.
Conducts bi-weekly briefing and acts as chair-person of the meeting. Attends the monthly Departmental meetings with nine departments: Hotel, F&B, VIP Services, Border, Maintenance, Warehouse, Kitchen, HR and Security.
4. Workforce Plan Components
Workforce plan should be updated at least annually and should include the following:
• Staffing needs and assessment
• Business plan requirements
• Workforce composition and demographics (characteristics and statistic of manpower)
• Skill gap analysis
• Identification of skill needed and those who no longer needed
• Assessment of training and development needs and resources
• Assessment of training and development needs and resources
• Assessment of recruiting needs and resources
• Evaluate; and
• Action plans